If you are not satisfied with your purchase of a lightneasy appliance from www.lightneasy.com, you may be eligible to return your appliance to Breville within 30 days from receipt of shipment. Please contact us for a Return Authorization (RA) number and begin our Returns Process.
Terms and conditions of Return & Refund Policy
- The appliance must have been purchased directly from www.lightneasy.com. LightNeasy cannot accept returns of LightNeasy branded appliances purchased from other retailers or resellers.
- The purchased appliance must be in brand new condition with original packaging and accessories. Please note that LightNeasy does not permit the return of or offer refunds for parts or accessories.
- Please contact us to commence the return process. Please do not return your appliance to LightNeasy without first obtaining a Return Authority number. Please note that LightNeasy is not responsible for appliance that is lost or damaged without following our return process and without obtaining a valid Return Authority number.
- The Return Authority number is valid for 14 calendar days from issuance.
- If the item is returnable and you send it back to us packed in the original, unmarked packaging, including any accessories, manuals and documentation that shipped with the appliance, LightNeasy will offer you a refund based on your original method of payment.